1. Introduction
This Privacy Policy explains how IceInbox ("we", "us", or "our") collects, uses, and protects your information when you use our cold email platform and related services.
2. Information We Collect
- Personal information (such as name, email address, and account details)
- Contact data you upload or manage through our platform
- Usage data (such as log data, device information, and analytics)
- Email templates and campaign data you create
3. Email Credentials Security
We do not collect, store, or have access to your email account credentials (such as your email password or OAuth tokens). All email sending is performed securely through your own email provider, and your login information is never accessed or retained by IceInbox.
4. How We Use Your Information
- To provide and maintain the IceInbox platform and services
- To communicate with you about your account, updates, and support
- To improve and analyze our service performance and user experience
- To comply with legal obligations and protect our users
5. Information Sharing
We do not sell your personal information to third parties. We may share your information with trusted third-party service providers as necessary to operate the Service, or as required by law to protect our users and comply with legal obligations.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption and secure data storage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to access, update, or delete your personal information stored in our system. To exercise these rights or request data portability, please contact us at IceInbox Support Team via email.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated effective date, and your continued use of the Service constitutes acceptance of the updated policy.
10. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us at IceInbox Support Team via email or through our IceInbox contact form on About page.